Astrea Recruitment
20 - 50 служителя Apply See employer
Wellness Support Specialist with Dutch, Finish, Norwegian or German and English
Sofia
full-time

Wellness Support Specialist with Dutch, Finish, Norwegian or German and English

Sofia full-time

About us

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a famous company operating in the customer experience
management field. We are looking for customer-oriented, driven and skilled communicators
for the role of Wellness Support Specialist with Dutch, Finish, Norwegian or German and
English.

Responsibilities

Essential Duties and Responsibilities:
* Communicating with the users and getting to the root cause of their issue;
* Helping users resolve their everyday use issues and answering their questions;
* Ensuring customer happiness by listening carefully and communicating professionally;
* Keeping track of issue trends and reporting to your supervising team;
* Working closely with other colleagues and contributing to a great working atmosphere.

Requirements and necessary skills

Requirements:
* Solid command of one of the main languages (Level B2) and good English skills (Level B1);
* Familiarity with Android OS and iOS use and features;
* Fine soft skills and ability to empathize with the users and communicate clearly and politely;
* Team and customer-oriented, willing to assist, find and implement solutions;
* Results-driven, eager improve personal performance and work long-term.

We offer

Our client offers:
* Attractive remuneration, additional health insurance and other social benefits;
* Working hours organize in shifts, you can have standard working time, day or night shifts,
depending on your main language;
* Full-time employment and provided initial training, fully-paid by the company;
* Relocation package for candidates that are moving to Bulgaria;
* Support, learning opportunities, and a chance to grow and develop further.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_WSSDFNGE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809).

Contact Information

Phone: 0885 865 066

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