Astrea Recruitment was found in 2007 with one principal mission –
to be different.
We transformed this vision into a key driver of our efforts to be
always available when our
clients or partners need us to advise and guide them in taking
important decisions.
Our partners are increasing continuously and their satisfaction is
the best business card for us.
For one of our clients – world-renowned company, offering its
services in various fields. We
are on a search for customer-oriented, bright and driven people for
the role of 1st Level
Technical Support with German, Turkish, Polish, French and English.
Essential Duties and Responsibilities:
* Serving as a first point of contact to new and existing
customers;
* Dealing with a range of issues such as technical, formal and
administrative issues and offering solutions and guidance;
* Logging new and keeping existing logs up-to-date;
* Escalating the difficult cases further and in accordance with
company’s guidelines;
* Ensuring that deadlines are met and activities are carried out as
per schedule;
* Helping other colleagues and contributing to team efforts to meat
pre-set goals.
Phone: 0885 865 066
