INENSIA Ltd.
20 - 50 служител€ Apply See employer
IT Support Engineer
Sofia
full-time
 Suitable for refugees

IT Support Engineer

Sofia full-time  Suitable for refugees

About us

IT Support Engineer

Want to see how an idea becomes a reality?

How a virtual design is transformed into a product?

Are you a fast and eager learner who easily adapt?

Are you willing to innovate the industry while using various technologies?

УInenseФ your career!

Join our growing team to provide the best service to our customers. Discover multiple industry sectors (Aerospace & Defense, Automotive, Energy, Transportation, High-Tech, Life Science) and develop yourself.

As an international company, Inensia offers a stimulating and supportive working environment with friendly, social, and open-minded people. You can now onboard and fully contribute to the expansion of our European delivery center in Sofia in the position of IT Support Engineer.

Responsibilities

Х Delivering prompt support, analysis, and resolution for incidents and requests in a timely manner.
Х Ensuring effective communication with employees by keeping them well-informed about the progress and status of their incidents and requests.
Х Initiating and diligently tracking tickets associated with user requests to ensure proper monitoring and resolution.
Х Conducting system monitoring and maintenance tasks, which encompass configuration and security management, patching, automation, hardening, and system upgrades.
Х Facilitating the setup of new accounts and actively managing Active Directory administration.
Х Implementing robust security measures and safeguards to ensure the protection and integrity of systems from breaches and viruses.
Х Maintaining up-to-date, accurate, and reliable backups of applications and databases to ensure data integrity and availability.
Х Providing support and assistance to colleagues in effectively utilizing business applications.

Requirements and necessary skills

Х Proficient in utilizing Windows 10/11/Server and a comprehensive understanding of the Microsoft Office 365 suite and various other Microsoft applications and services;
Х Knowledge of Microsoft 365 Cloud environment (Office365, Azure, Intune, Е)
Х Knowledge of scripting languages (PowerShell, JavaScript, Bash, Е)
Х Experience supporting or troubleshooting enterprise applications;
Х Understanding of Networking protocols;
Х Strong comprehension of security practices and standards;
Х Ability to self-manage time and prioritize tasks accordingly;
Х Skilled in effective interaction with people at all levels, across diverse geographic regions;
Х Fluency in English, both oral and written.


Advantage:

Х Experience with Linux and opensource code;
Х Knowledge of virtualization environment and dockers;
Х Knowledge of CDASH development.

We offer

Х Competitive remuneration and food vouchers;
Х УStart-upФ approach/end-to-end involvement / new leadership opportunities;
Х Continuous training & opportunity for development;
Х Luxurious medical insurance;
Х Friendly and stimulating work environment.



The information provided by you is personal and will be protected.
Only the shortlisted candidates will be contacted.

Contact Information

Phone: 0888 88 17 32

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