IT Support Engineer
Want to see how an idea becomes a reality?
How a virtual design is transformed into a product?
Are you a fast and eager learner who easily adapt?
Are you willing to innovate the industry while using various technologies?
УInenseФ your career!
Join our growing team to provide the best service to our customers. Discover multiple industry sectors (Aerospace & Defense, Automotive, Energy, Transportation, High-Tech, Life Science) and develop yourself.
As an international company, Inensia offers a stimulating and supportive working environment with friendly, social, and open-minded people. You can now onboard and fully contribute to the expansion of our European delivery center in Sofia in the position of IT Support Engineer.
Х Delivering prompt support, analysis, and resolution for incidents
and requests in a timely manner.
Х Ensuring effective communication with employees by keeping them well-informed about the progress and status of their incidents and requests.
Х Initiating and diligently tracking tickets associated with user requests to ensure proper monitoring and resolution.
Х Conducting system monitoring and maintenance tasks, which encompass configuration and security management, patching, automation, hardening, and system upgrades.
Х Facilitating the setup of new accounts and actively managing Active Directory administration.
Х Implementing robust security measures and safeguards to ensure the protection and integrity of systems from breaches and viruses.
Х Maintaining up-to-date, accurate, and reliable backups of applications and databases to ensure data integrity and availability.
Х Providing support and assistance to colleagues in effectively utilizing business applications.
Phone: 0888 88 17 32