Astrea Recruitment
20 - 50 служителя Apply See employer
Customer Support Specialist with French or German and English - no experience required
Sofia
full-time

Customer Support Specialist with French or German and English - no experience required

Sofia full-time

About us

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a company offering a wide variety of services and known for their
many satisfied clients. We are on a search for customer-oriented, organized and friendly
individuals for the role of Customer Support Specialist with French or German and English -
no experience required.

Responsibilities

* Utilising various communication channels and aassisting customers in the best you can;
* Analyzing and resolving customer requests and issues;
* Offering information on administrative and technical matters (products, invoices, etc.);
* Implementing changes in the system;
* Redirecting faults or calls to other departments.

Requirements and necessary skills

* Proficiency in French or German at C1+ level is essential;
* English proficiency at B1 level;
* Customer-centric mindset and approach;
* Strong organizational and communication abilities;
* Proficiency in MS Office;
* Flexibility to work shifts.

We offer

* Proficiency in French or German at C1+ level is essential;
* English proficiency at B1 level;
* Customer-centric mindset and approach;
* Strong organizational and communication abilities;
* Proficiency in MS Office;
* Flexibility to work shifts.

(Astrea Recruitment, reg. No 1809).

Contact Information

Phone: 0885 865 066

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