Astrea Recruitment
Non-Voice Representative with Turkish or German and English
София
длъжност на пълно работно време

Non-Voice Representative with Turkish or German and English

София длъжност на пълно работно време

За нас

At Astrea Recruitment, we are committed to transforming the challenges of finding a new job
into an inspiring path of change and support. With pride, we can say that we have been
among the best in the recruitment field for 16 years. We believe that we can change people's
lives by helping them become the best version of themselves. We participate in the
development of many Bulgarian and international companies, helping them find the right
people and solutions for their business. Our network of satisfied candidates and clients
continues to grow, remaining our greatest pride and motivation.

For one of our clients – a globally present company offering high-quality services in the
customer experience field. We are searching for organized, responsible and determined
team-players for the role of Non-Voice Representative with Turkish or German and English.

Отговорности

* Maintaining the knowledge of Community and Safety Policy guidelines;
* Dealing with tasks related to user safety and enforcing Safe and Fair Play Policy;
* Responding to users regularly and handling Rrust & Safety related support tickets;
* Reporting issues and observed market patterns to the supervisors in Trust & Safety team;
* Working with Trust & Safety supervisors on escalations and in-game security incidents;
* Teaming-up with superiors in Trust & Safety and ensuring a high-quality service.

Изисквания и необходими умения

* Maintaining the knowledge of Community and Safety Policy guidelines;
* Dealing with tasks related to user safety and enforcing Safe and Fair Play Policy;
* Responding to users regularly and handling Rrust & Safety related support tickets;
* Reporting issues and observed market patterns to the supervisors in Trust & Safety team;
* Working with Trust & Safety supervisors on escalations and in-game security incidents;
* Teaming-up with superiors in Trust & Safety and ensuring a high-quality service.

Ние Ви предлагаме

* Maintaining the knowledge of Community and Safety Policy guidelines;
* Dealing with tasks related to user safety and enforcing Safe and Fair Play Policy;
* Responding to users regularly and handling Rrust & Safety related support tickets;
* Reporting issues and observed market patterns to the supervisors in Trust & Safety team;
* Working with Trust & Safety supervisors on escalations and in-game security incidents;
* Teaming-up with superiors in Trust & Safety and ensuring a high-quality service.

(Astrea Recruitment, reg. No 1809).

Информация за контакт

Телефон: 0885 865 066

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