Cross Source
IS Support Specialist
Sofia
full-time

IS Support Specialist

Sofia full-time

Job Description

We are looking for an IS Support Specialist.

The main tasks will be related to:

Applications Support

Х Provide level 1 support business user applications
Х Ensure issues are identified, tracked, reported to level 2, and resolved promptly
Х Ensure Key business users are informed in the technical support continuity to allow them to support efficiently the End-Users.

Support Project Management

Х Support the modernization of the IS applications landscape by decommissioning the legacy systems
Х Support the release management process
Х Support Project managers in transforming projects to existing lifecycle management systems
Х Maintain technical and functional documentation for IS applications in the scope.

Skills required:

Х Experience with Microsoft Cloud applications
Х Curious and adept at new technologies, new concepts, or new IS solutions
Х Service-oriented and overall good understanding of business processes and requirements
Х Autonomous and able to offer several solutions according to functional and technical demands
Х Rigorous, organized, and structured
Х Good capacity for integration and teamwork
Х Good communication skills
Х Manufacturing experience will be considered as an advantage
Х Fluency in English is a must.

As we value our employees we offer:

Х Opportunity to be an essential part of a dynamic, successful, and continuously growing international company
Х Paid holiday days - 25 days
Х International knowledge transfer opportunities in other company locations
Х Friendly and open environment
Х Competitive salary & Bonus system
Х Flexible working time
Х Additional health insurance + Dental & Optical care, Hospital & Pregnancy care
Х Multisport card
Х Food vouchers & Transport Allowance
Х Referral program
Х Career growth and development Ц internal and external training.
Х Free unlimited access to LinkedIn Learning Platform.

Cross Source LTD - Recruitment Agency (license є 2767 from 21.03.2017)

Contact Information

Phone: 0897 902220

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