CРМ Process Development Lead
София
длъжност на непълно работно време

CРМ Process Development Lead

София длъжност на непълно работно време

Описание на позицията



We are:

Bulwork is the first IT & TELCO Recruitment agency in Bulgaria with more than 23 years of stable presence in the market. The company has established a reputation for delivering high-quality services to clients and candidates. We respect the candidates' wishes and strive to provide the best service by finding the most suitable and challenging job for them.

Our client is:

A Leading Financial institution with 30 years of excellence in the Bulgarian market. They have been Bulgaria's most preferable employer among banking and fintech organizations for years! They work hard to keep up with the latest technologies, and successfully digitalize their products. This year as a part of their digital transformation process, they are hiring many new talents, and currently for them, we are looking for an experienced IT Professional to hold the position of a:

CRM PROCESS DEVELOPMENT LEAD

In this role, you will develop, support, and optimize CRM processes related to sales, customer service, portfolio, and segment management. Besides, you will work with different stakeholders, managing pipelines, prioritizing clients' requirements, keeping deadlines, and communicating closely with other teams.

Experience:

Key requirements for the role:

- Bachelor's or Master's degree in Computer Science, (Business) Informatics or Economics;
- 4+ years of professional experience in Process management;
- Experience with data architecture design, data engineering, and SQL;
- CRM analytical concepts;
- Experience with BI tools, at least one of the following: PowerBI, Tableau, or QlikView;
- Very good command of the English (B2 level);

It will be a plus if you have any:
- Salesforce Certification;

Offer:

The organization is ready to offer you:

- A full-time permanent job in a stable financial institution;
- Excellent remuneration;
- Yearly monetary bonuses;
- 24+ days annual paid leave;
- Additional health and life accident insurance;
- Access to an exclusive fitness studio;
- Excellent opportunity for career growth and development.

If this sounds like your next career challenge, apply now and send us your CV in English or your updated LinkedIn profile!

Confidentiality of all applications is assured. Only shortlisted candidates will be contacted!
The candidates do not pay any taxes to the Agency - the services are FREE OF CHARGE.
(Bulwork Company LTD - IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP).

ITCD 2024 Employers
Zaplatomer Banner