HRS Bulgaria
Client Request Coordinator with German or Dutch (Remote/Hybrid or Office)
София
длъжност на пълно работно време

Client Request Coordinator with German or Dutch (Remote/Hybrid or Office)

София длъжност на пълно работно време

Описание на позицията

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of the corporate cultures and thus enabled us to locate the best candidates for our clients.

For one of our clients, an innovative and leading company specializing in client services, we are looking for:


Client Request Coordinator with German or Dutch


Main responsibilities:


Communicating with customers if they have questions regarding the products or services (via phone, email, and chat);
Providing general technical guidance and assistance in problem-solving to corporate users;
Managing and documenting customer interactions in our client's CRM system.

Our client offers:


Competitive salary – above average in the sector;
Bonus system;
Additional health insurance (incl. dental care);
Sports card;
Standard or flexible working hours;
Office, hybrid, or remote option;
Career development opportunities;
Nice and friendly atmosphere and opportunity to work with motivated professionals;
Extensive training programs;
Real chances to develop professionally as one of the biggest companies in the Bulgarian market;
Team Building activities.

Job requirements:


Fluency in Dutch or German language;
Very good command of the English language;
Previous experience in a customer support position is a plus;
Excellent communication skills, analytical skills, and detail orientation.
We are looking forward to meeting you!

Applications will be processed in strict confidentiality.
Only short-listed candidates will be contacted.

HRS Recruitment Services Bulgaria has a license from the National Employment Agency with №2525 from 26. 04. 2018.

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