*Please note that the positions are based in Sofia, Bulgaria, and include assistance with relocation and obtaining the necessary work permit for non-EU citizens, allowing residence and work in our country.


Are you ready to take the next step in your career?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!



Our location: Bulgaria's affordable lifestyle offers a sea of opportunities! Sofia is famous for its cultural diversity, modern appearance, and variety of experiences - music and theater outdoor festivals, as well galleries, museums, restaurants, and clubs. This fast-growing city is located at the foot of Vitosha mountain where enthusiasts often can be found hiking or skiing and only 300km away from the Mediterranean Sea. The TELUS Tower office offers numerous benefits for its` employees, such as top location, personal gym, relax and gaming areas.


As a Customer Support Specialist with German and English you will be a part of a great team and all together will:
Deliver outstanding client service
Achieve great customer experience and satisfaction
Identify and assess customers' needs
Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets


As a candidate, you do not need to have experience in a similar role but you should be fluent in German & English and have excellent communication skills.


We Offer:

Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
Relocation package for candidates outside Bulgaria
We care about the well-being of our employees, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.




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