We are seeking a highly analytical and strategic Revenue Assurance
Program Manager to join our team. In this role, you will
collaborate closely with finance and operations to develop and
maintain a robust, end-to-end revenue assurance program. Your
primary focus will be ensuring invoice accuracy and optimizing
financial operations.
The ideal candidate will have a strong background in financial
modeling, contract management, data analysis, and building
collaborative partnerships across the enterprise.
Responsibilities:
Strategic Partnership: Collaborate with finance and operations
teams to design, implement, and manage a comprehensive revenue
assurance program, emphasizing invoice accuracy, financial
tracking, and performance reporting.
Operational Oversight: Oversee and coordinate operational,
financial, and reporting activities for key accounts.
Financial Reporting and Analysis: Prepare detailed financial
reports for assigned accounts, working closely with Finance to
ensure accuracy and alignment.
Contract Management: Lead the contract renewal process,
collaborating with cross-functional teams to ensure timely and
precise renewals.
Client Billing and Support: Manage accurate and timely client
billing, promptly addressing any inquiries to maintain high
customer satisfaction.
Stakeholder Communication: Develop and present insightful
operational business updates to senior stakeholders, translating
complex data into actionable strategies.
Customer-Centric Approach: Deliver exceptional customer support by
maintaining a customer-first mindset, leveraging technology, and
actively pursuing professional development within a global
framework. Please note that this role does not include people
management responsibilities.
Qualifications:
Experience: 5+ years of experience in business analysis, account
management, or a related field.
Education: Bachelor's degree in Business Administration,
Finance, Economics, or a related discipline.
Financial Acumen: Proficiency in financial modeling, analysis, and
interpretation.
Contract Expertise: Proven expertise in contract management and
renewal processes.
Data Analytics: Strong skills in data collection, analysis, and
visualization.
Communication: Excellent ability to communicate technical concepts
clearly to both technical and non-technical audiences. Proficient
oral and written English communication skills are essential.
Problem-Solving: Demonstrated ability to solve complex problems,
think critically, and develop innovative solutions using sound
judgment based on multiple sources of information.
In return, we will give you:
Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses
We care about our employees' well–being, invest in their future
growth, and encourage fun and team-building projects!
Does it sound like the perfect job for you? Apply now!
About us: TELUS Digital Bulgaria is a publicly traded company (NYSE
& TSX: TIXT) and is the largest employer in the CX (Customer
Experience) industry in the country with over 4,000 team members.
The company provides a broad portfolio of services - designing,
building, and delivering next-generation digital services, AI
solutions, customer experience, and much more. The company's
primary focus is strict adherence to all our clients'
procedures and practices. We are an independent outsourcing
services provider and do not function as a local representation of
our partners.