TELUS Digital Bulgaria
more than 300 служителя Apply See employer
Revenue Assurance Program Manager
София
full-time

Revenue Assurance Program Manager

София full-time

Job Description

We are seeking a highly analytical and strategic Revenue Assurance Program Manager to join our team. In this role, you will collaborate closely with finance and operations to develop and maintain a robust, end-to-end revenue assurance program. Your primary focus will be ensuring invoice accuracy and optimizing financial operations.




The ideal candidate will have a strong background in financial modeling, contract management, data analysis, and building collaborative partnerships across the enterprise.

Responsibilities:

Strategic Partnership: Collaborate with finance and operations teams to design, implement, and manage a comprehensive revenue assurance program, emphasizing invoice accuracy, financial tracking, and performance reporting.

Operational Oversight: Oversee and coordinate operational, financial, and reporting activities for key accounts.

Financial Reporting and Analysis: Prepare detailed financial reports for assigned accounts, working closely with Finance to ensure accuracy and alignment.

Contract Management: Lead the contract renewal process, collaborating with cross-functional teams to ensure timely and precise renewals.

Client Billing and Support: Manage accurate and timely client billing, promptly addressing any inquiries to maintain high customer satisfaction.

Stakeholder Communication: Develop and present insightful operational business updates to senior stakeholders, translating complex data into actionable strategies.

Customer-Centric Approach: Deliver exceptional customer support by maintaining a customer-first mindset, leveraging technology, and actively pursuing professional development within a global framework. Please note that this role does not include people management responsibilities.

Qualifications:

Experience: 5+ years of experience in business analysis, account management, or a related field.

Education: Bachelor's degree in Business Administration, Finance, Economics, or a related discipline.

Financial Acumen: Proficiency in financial modeling, analysis, and interpretation.

Contract Expertise: Proven expertise in contract management and renewal processes.

Data Analytics: Strong skills in data collection, analysis, and visualization.

Communication: Excellent ability to communicate technical concepts clearly to both technical and non-technical audiences. Proficient oral and written English communication skills are essential.

Problem-Solving: Demonstrated ability to solve complex problems, think critically, and develop innovative solutions using sound judgment based on multiple sources of information.




In return, we will give you:

Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses

We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? Apply now!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,000 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.