TELUS Digital Bulgaria
Game Support Representative for Wargaming with Czech and English
София
длъжност на пълно работно време

Game Support Representative for Wargaming with Czech and English

София длъжност на пълно работно време

Описание на позицията

If you are passionate about gaming, join our growing Player Support team in the Customer Experience (CX) industry TELUS Digital Bulgaria - get the job you will enjoy!



We challenge you to be part of the cool and fun team of WARgamers!

A typical day:

Ensure player satisfaction by responding to the player’s complaints and disputes
Perform investigation and documentation of game exploits, bugs, and similarly other issues in the online gaming world
Ensure all players follow gaming rules and regulations
Manage gaming operations and report game status to management on a daily basis
Monitor disturbances and imbalances during games and provide corrective solutions

Sounds good, right?

If you have:

Fluency in Czech and a good command of English
Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
Player empathy and understanding a player’s perspective when tackling their issues
Understanding of Player Support
Desire to help the players as best as possible and to contribute to the team’s success

We Offer:

Fully paid training
Stable job and career development opportunities
Attractive salary
Additional health insurance
50+ benefits and services to choose from
Positive international working environment
Support and learning
Employee referral bonuses

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and the country's largest employer in the CX (Customer Experience) industry with over 4,200 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients ‘procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.








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