HELLIMED was founded in 1993. Company with over 25 years of
tradition on the market of medical equipment and medical supplies
for cardiology, interventional cardiology and electrophysiology,
intensive therapies and operating rooms, neonatology, emergency
medicine, neurology, dermatology and ENT.
Hellimed's mission is to provide high-performance solutions for
early diagnosis and treatment of patients in clinical and
perioperative wards.
• Order entry, coordinate order notifications, invoice and credit
notes issues.
• Ensuring the implementation of complete and on-time deliveries,
with the help of an efficient ordering process, ensuring the
implementation of an appropriate Service Level
• Ensuring proper delivery documentation and invoices.
• Following the public tendering process and apply with Company
Products according to Tenders Specification, with close cooperation
of the Clinical and Sales Team.
• Close cooperation with Sales, Planning, Logistics, Finance,
Quality teams, customers and other external partners on a daily
basis.
• Responding to customer queries in a timely and accurate way, via
phone, email or other customer platforms.
• Analyzing and reporting product malfunctions.
• Handling returns and customer complaints: receiving effective
management and coordination of complaints, in accordance with the
company procedure and in accordance with the customer agreement
