Strength. Care. Growth

A1 Competence Delivery Center is a vital component of A1’s telecommunications business. Acting as an expertise hub, CDC is dedicated to delivering a full range of high-quality IT, network, financial and other services to support A1’s operations across all OpCos, independent of location.

Using the power of being OneGroup and leveraging synergies, CDC enables transparency of resources, key skills and knowledge expansion and personal career growth opportunities’ enhancement, paired with job stability.

We are expanding the Windows and Virtualizations Team of the A1 Competence Delivery Center. Be part of this exciting journey!

You will know we are the right place for you, if you are driven by:

Opportunities to learn and build your career.
Meaningful work in a stable and fast-paced company.
Diversity of people, projects, and platforms.
A supportive, fun, and inspiring place to work.

Role Overview:

As a Windows Monitoring Engineer, you will implement automation, enhance monitoring, and leverage PowerShell scripting to implement and operate monitoring solutions such as Management Packs in SCOM, create custom dashboards and reports for operations teams and make sure of a seamless operation of the SCOM platform and multiple customer environments.

Role insights:

Implement solutions to monitor services’ health and performance, investigating root causes when issues arise, analyzing logs, and apply fixes within SLA guidelines.
Handle incident reports and service requests through a ticketing platform (like ServiceNow) and collaborate with stakeholders to minimize service impact;
Plan and coordinate technical changes, upgrades, or new service introductions.
Develop or customize routines and scripting (PowerShell, Python or similar) to ease operational workloads and enable automation.
Create custom Management Packs in SCOM with PowerShell.
Provide input and guidance for designing and optimizing enterprise monitoring solutions in collaboration with service managers and technical teams.
Perform server and platform administrative activities, such as installations, deployments, configurations, upgrades, patching, and maintenance across PROD and non-PROD environments of the SCOM platform and B2B customer solutions.

What makes you unique:

Experience in enterprise monitoring solutions (like SCOM, Zabbix, Checkmk, or similar).
Strong experience with scripting in PowerShell, Python or similar;
Ability to identify and resolve faults, document processes, and drive continual operational improvements.
Experience with Microsoft automation technologies and system management tools such as SCCM, MECM is an advantage.
Experience as Windows System Administrator is an advantage;
A degree in IT, Telecommunications, or similar.
Fluent in English, both written and spoken.

Nice-to-haves:

Experience with Python.
Experience with SSL Certificates handling.
Familiarity with Microsoft Azure.

Our gratitude for the job done will be eternal, but we’ll also offer you:

Innovative technologies and platforms to work with.
Modern working environment for your comfort.
Friendly, ambitious, and motivated teammates to support each other.
Thousands of online and in-person learning opportunities for you to grow.
Challenging assignments and career development opportunities in multinational environment.
Attractive compensation package.
Hybrid working model.
Numerous additional benefits, including, but not limited to free A1 services.

If you have any questions, please do not hesitate to contact: Nadya Georgieva.