Strength. Care. Growth
Did you know that A1 Bulgaria is working on international projects
as well?
Our wide portfolio has long past the telecom services, and we are
now offering digital solutions to millions of corporate, public,
and private customers.
State-of-the-art technology, the latest innovations, and extremely
talented professionals in various areas help us deliver the
best-in-class products, services, and customer experience.
Youll know A1 Bulgaria is the right place for you if you are
driven by:
Opportunities to learn and build your career.
Meaningful work in a stable and fast-paced company.
Diversity of people, projects, and platforms.
A supportive, fun, and inspiring place to work.
Would you like to join us?
Petya Ilieva is looking for a new team member.
Your daily routine would include:
Develop a product vision and strategic roadmap to ensure continuous
ServiceNow instance evolvement.
own, manage, and prioritize the ServiceNow product backlog in
alignment with business stakeholders.
Collaborate with business stakeholders to understand requirements
and manage their expectations.
Work closely with the ServiceNow Scrum Master, developers, and
subject-matter/module experts during Agile ceremonies to ensure
on-time and high-quality delivery.
Monitor platform utilization, collect feedback, and recommend
enhancements to drive user adoption and overall ServiceNow
value.
Well know you can make it if you have:
Proven experience with ServiceNow as a Product Owner, Business
Analyst, or similar role.
Strong knowledge of ITIL/ITSM processes and core ServiceNow
modules.
Ability to prioritize tasks based on business value, risk, and
stakeholder needs.
Excellent stakeholder engagement skills, bridging business users,
technical teams, and leadership.
Experience in Agile/Scrum teams.
Strong analytical, problem-solving, and documentation skills,
including ServiceNow Knowledge Base.
Nice to have:
ServiceNow Certified System Administrator (CSA).
Experience with additional ServiceNow modules (ITOM, HRSD,
CSM).
ITSM/ITIL certifications (ITIL 4 Foundation or higher).
Product Owner certifications (CSPO, PSPO I/II).
Our gratitude for the job done will be eternal, but well also
offer you:
Innovative technologies and platforms to play with.
Modern working environment for your comfort.
Friendly, ambitious, and motivated teammates to support each
other.
Thousands of online and in-person learning opportunities to
grow.
Challenging assignments and career development opportunities in
multinational environment.
Attractive remuneration package.
Flexible working schedule and opportunity for home office.
Numerous additional goodies, including, but not limited to free A1
services, discounts, health insurance and services, sports center,
childcare, team and family events, etc.
