We are looking for a professional who can strengthen our great HR team in the role of Senior Employee Experience Expert. He/she will play a key role in designing and implementing initiatives that enhance the overall employee experience, with a strong emphasis on streamlining HR processes and driving digital transformation. He/She will work closely with stakeholders across HR, IT, and leadership to create a seamless, engaging, and human-centered experience throughout the employee lifecycle.
MAIN CHALLENGES:
- Lead the development and execution of strategies to improve employee engagement, wellbeing and performance
- Evaluate, optimize, and digitalize HR processes to enhance efficiency and the overall employee experience
- Act as a champion for the adoption of HR technologies and tools, ensuring alignment with business goals
- Use data and feedback to identify trends, insights, and areas for improvement in employee experience
- Collaborate cross-functionally to align employee experience initiatives with company culture and values
- Support change management efforts and communication strategies related to new HR initiatives and platforms
THE PERFECT CANDIDATE HAS:
- Bachelor's or Master’s degree in Human Resources, Business Administration, or related field
- Professional experience in employee experience, HR Generalist, HR Business Partner or HR Data Analyst role, or a related field (typically 5+ years)
- Strong background in HR process improvement, change management and digital transformation
- Hands-on experience with HRIS platforms (Workday, SuccessFactors, etc.) and other HR technology solutions specifically in the field of Performance Management and Succession Planning; relevant experience with surveying platforms, methodologies and reporting
- Experience in Project management and/or Data visualization tools (Power BI, Excel) would be an advantage
- Strong organizational, time-management and multitasking abilities
- Excellent written and verbal communication skills
- Strategic thinker with a people-first mindset and a passion for innovation
WE OFFER:
- Excellent opportunities for professional and career development in one of the leading banks in Bulgaria
- Competitive remuneration
- Various opportunities for learning and further development of the professional skills and competences
- Preferences for the bank products and services
- Additional health insurance
- Life/Accident Insurance
- Food vouchers - 55 EURO
- Referral program
- Additional bonus for important life events
- Hybrid working model and flexible working time
- 25 days annual paid leave + 1 day for birthday
- Sport card
- Participation in a solidarity fund which helps employees and their families when necessary
Should you wish to become part of our team, please, send us your recent CV.
Only short-listed candidates will be invited for an interview.
Confidentiality is guaranteed and the provided data is under special protection within the meaning of the Bulgarian Personal Data Protection Act.

