Technical Support for B2B partners with German – Fully remote
Work from home
full-time
Between 1500 and 2000 EUR
About us
At HRS, we believe that the right job can transform a person’s life — and the right person can transform a business. We’re passionate about connecting talented people with meaningful opportunities. You are not an exception!
With our long-standing experience in human resources, we’ve gained valuable insights into different corporate cultures, helping us match the best candidates with leading companies.
Our partner is a global technology leader with operations in Bulgaria, and they are now looking for a Technical Support with German to join their growing international team in a leading B2B environment.
HRS Recruitment Services Bulgaria has License ¹ ¹2525 valid from 26.04.2018.
Responsibilities
- Providing professional technical guidance and problem-solving to corporate clients from a well-known global brand;
- Delivering Level 1 technical support for laptops, desktops, tablets, printers, mobile devices, routers, VPN, Microsoft Office, Outlook, and other applications;
- Handling software installation, troubleshooting, and configuration;
- Resolving username and password issues and assisting with navigation within applications;
- Ensuring an excellent customer experience with every interaction.
Requirements and necessary skills
- Speak German fluently (C1 level) and English confidently (B1/B2);
- Have a genuine interest in technology and enjoy solving technical challenges;
- Bring previous customer or technical support experience;
- Are proactive, curious, and eager to grow in a global IT environment.
We offer
- Competitive salary and attractive benefits package;
- Fully remote work, including during the training period;
- International, multicultural team with supportive colleagues;
- Free technical courses and real career growth opportunities;
- Additional health insurance, food vouchers, internet allowance, and more;
- Flexible working hours.
