Sales Manager (English and German)
други в България, работа от вкъщи
длъжност на пълно работно време
От 4000 до 5000 EUR
За нас
EverHelp is a team of professionals, that’s developing outsourcing support services for plenty of products all over the world at a dynamic tempo. The project launched in 2021, and last year we experienced a yearly growth rate of +82%. Since February 2022, we've managed to preserve all our workplaces and, most importantly, we continue to strengthen our team while maintaining an employee satisfaction rate of over 90%.
In 2026, EverHelp received 9 international workplace and employer awards. The company ranked #1 in the Top 30 Inspiring Workplaces in Europe, was named the #1 employer among European companies with 500-4,999 employees, and earned Best-in-Class recognition across 6 categories: Culture & Purpose, Leadership, Inclusion & Belonging, Wellbeing, Employee Voice, and Employee Experience. EverHelp was also named one of the 28 Best Places to Work by Business Intelligence Group - a global award recognizing companies with strong workplace cultures and outstanding employee experience.
Отговорности
Your future responsibilities include:
- Qualify and manage B2B leads (inbound, outbound, and referral) across the European market;
- Conduct discovery calls with potential clients to understand their support needs, volumes, languages, channels, SLA requirements, seasonality, pain points, budget, and procurement process;
- Prepare commercial proposals together with the delivery and operations teams;
- Close deals and ensure a smooth handover to Account Management and Delivery teams;
- Maintain CRM hygiene: deal stages, next steps, decision process, stakeholders, forecast, close date, and risks;
- Collect market intelligence on competitors, pricing, client feedback, vertical trends, and common objections;
- Contribute to improving the sales process, ICP, messaging, outreach logic, and proposal structure.
Изисквания и необходими умения
Needed experience & skills:
- 3+ years of experience in B2B sales or business development;
- At least 1-2 years of experience in CX, BPO, customer support outsourcing, contact center, managed services, SaaS for customer support, or a closely related field;
- English level - C1 or higher;
- German level - B2 or higher;
- Experience selling to the European market;
- Experience with deal sizes from 70k to 500k+ ARR;
- Hands-on experience with B2B sales processes: discovery, qualification, proposal, negotiation, and closing;
- Experience working with CRM systems, preferably HubSpot;
- Ability to manage longer sales cycles and work with multiple stakeholders;
- Strong ownership, structure, and ability to work independently.
Nice to have skills:
- Experience with RFP or tender processes;
- Existing network among Heads of CX, Customer Support, Operations, or Procurement;
- Experience selling AI or automation solutions for support operations;
- Understanding of nearshore and offshore delivery models;
- French, Italian, Spanish, or Dutch at B2+ level.
Ние Ви предлагаме
Work with EverHelp is about:
- Opportunity to join the Ukrainian company and help the Ukrainian economy;
- The possibility to work fully remotely;
- 20+ vacation days and 10 sick leave;
- Mental well-being support, including sessions with psychologists or therapists, psychiatric consultations, and mental health app subscriptions;
- Learning & Development support for courses, workshops, certifications, training, books, and professional materials,
- Health & Wellness support for medical services, preventive care, recovery, and wellness activities;
- A professional team of specialists ready to share their expertise, internal communities, and team activities that support continuous learning and development both individually and as a team;
- Opportunity for a career growth. 32% of our teammates obtained a new role during their first year of work in our company.
