Strength. Care. Growth.
You’ll know A1 Bulgaria is the right place for you if you are driven by:
- Opportunities to learn and build your career.
- Meaningful work in a stable and fast-paced company.
- Diversity of people, projects, and platforms.
- A supportive, fun, and inspiring place to work.
Your daily routine would include:
- Maintain the supported systems in operation, within the required parameters (availability, performance).
- Monitor application servers and workload, make adjustments if necessary.
- Communicate with teams regarding questions, issues, trouble tickets, resolution of problems, new fixes, releases, etc.
- Notify next levels of support regarding problems raised.
- Maintain system documentation, logs and create documentation of own work.
- Work with ticketing system to resolve reported problems or submit such to responsible units in case of failures or tasks.
- Prepare regular and ad-hoc reports for the status of the maintained systems.
We’ll know you can make it, if you have:
- At least 1 year of experience in monitoring, reporting, or supporting business-critical applications.
- University degree in IT, Telecommunications, or a relevant technical field.
- Solid understanding and hands-on experience with Linux services and SQL scripting.
- Strong analytical thinking, self-driven approach, and results-oriented mindset.
- Good command of English – both written and spoken.
Nice to Have:
- Experience with monitoring and ticketing tools (e.g. ServiceNow,).
- Any knowledge and/or experience with ETL tools, especially Informatica.
- Familiarity with Unix/Linux/Windows services, Shell scripting, and Oracle database.
Apply now!
