Strength. Care. Growth
You’ll know A1 Bulgaria is the right place for you if you are driven by:
- Opportunities to learn and build your career.
- Meaningful work in a stable and fast-paced company.
- Diversity of people, projects, and platforms.
- A supportive, fun, and inspiring place to work.
Your daily routine would include:
- Develop a platform vision and strategic roadmap to ensure continuous ServiceNow instance evolvement.
- Drive strategic initiatives: platform consolidation, major upgrades, enterprise integrationpatterns.
- Approve significant custom development after cost/risk evaluation.
- Meet with Product Owners to review cross-product dependencies, prioritization conflicts and upcoming releases.
- Engage with architecture, security, and compliance teams to review high-risk items and audit findings.
- Maintain and evolve platform standards and roadmap documents.
We’ll know you can make it if you have:
- Deep knowledge of ServiceNow platform / core modules architecture.
- Strong knowledge of ITIL/ITSM processes.
- Strategic planning, stakeholder management, and executive communication skills.
- Ability to balance long-term platform health with short-term business demands.
- Excellent analytical thinking and problem-solving abilities.
Nice to Have:
- ITSM / ITIL certifications (ITIL® 4 Foundation or higher preferred).
- ServiceNow certifications are a strong advantage.
Apply now!
