German-speaking Customer Tech Support Advisor (Flexible Hours)

Sofia длъжност на пълно работно време От 1500 до 2000 EUR

За нас

For more than 37 years, Sutherland has been a global leader in Customer Experience Management (CXM). As a pioneer in automation and innovative customer solutions, we deliver exceptional service on behalf of our clients worldwide.

Отговорности

Provide customer support via phone and email in German and English.
Assist customers with product setup and troubleshooting.
Resolve connectivity and basic technical issues related to devices and smart technology.
Deliver an outstanding customer experience during every interaction.

Изисквания и необходими умения

· German proficiency at B2 level.

· English proficiency at B2 High (B2H) / C1 level.

· Excellent communication and customer service skills.

· Positive attitude, willingness to learn, and availability to work from our office in Sofia.

Nice-to-have:

· Interest in technology and consumer electronics.

· Basic knowledge of Wi-Fi, mobile devices, or connectivity.

Ние Ви предлагаме

Competitive salary.
Additional health and life insurance.
Meal vouchers.
Fully paid training and onboarding.
21 days of paid annual leave.
Company-paid lunch in the office three days per week.
Employer-sponsored professional certifications to support your skills and career development.

Информация за контакт

Телефон: 45258377

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