Astrea Recruitment
20 - 50 служителя
Digital Customer Care Advisor with Slovenian or Danish or Slovak or Norwegian or Dutch
София
длъжност на пълно работно време

Digital Customer Care Advisor with Slovenian or Danish or Slovak or Norwegian or Dutch

София длъжност на пълно работно време

За нас

Relocation Support | Fully Paid Training | Additional Health Insurance | Career Growth Opportunities

Looking for an international role where you can use your language skills, develop your customer service expertise, and be part of a supportive global team? This could be your next opportunity.

Отговорности

• Provide professional support via phone, email, and chat
• Assist customers with non-technical inquiries related to digital services such as apps, payments, family accounts, books, movies, and more
• Resolve customer requests efficiently while maintaining a high level of satisfaction
• Work with CRM systems, ticketing tools, and internal platforms
• Meet quality and performance targets while delivering excellent customer experiences
• Collaborate with colleagues and contribute to knowledge-sharing initiatives

Изисквания и необходими умения

• Fluency in Slovenian, Danish, Slovak, Norwegian, or Dutch (C1)
• Good command of English (B2)
• Strong communication and customer-focused mindset
• Good problem-solving and organizational skills
• Ability to work confidently with digital tools and multiple systems
• Previous customer service experience is a plus but not required

Ние Ви предлагаме

• Relocation support to help you settle in smoothly
• Fully paid training from day one
• Attractive salary package
• Additional health insurance
• Employee referral bonuses
• Access to 50+ benefits and services
• Career growth and development opportunities
• Positive and multicultural work environment
• Continuous learning and professional support

Working Hours
• Standard working time
• One shift per day
• Full-time position

A good move for you if…
You enjoy helping people, have strong communication skills, and would like to build a career in an international environment while supporting popular digital services used by millions of people every day.

Let's talk
Send us your CV in English and include reference number GS_.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809

Информация за контакт

Телефон: 0884978869