Astrea Recruitment
20 - 50 служителя
Client Care Specialist with French, Danish, Slovak, Norwegian or Icelandic
София
длъжност на пълно работно време

Client Care Specialist with French, Danish, Slovak, Norwegian or Icelandic

София длъжност на пълно работно време

За нас

HEALTH INSURANCE | FOOD VOUCHERS | MULTISPORT | DAY SHIFT

Your mission
Be the friendly and reliable point of contact for customers before and after their purchase. From orders and deliveries to basic app and website troubleshooting, you’ll make sure every customer gets clear and professional support.

Отговорности

• Support customers via email, voice and chat
• Provide pre- and post-purchase assistance
• Handle questions about orders and deliveries
• Provide non-technical troubleshooting
• Help customers with basic app and website issues
• Offer clear guidance and practical solutions
• Support both B2C and B2B customers
No sales activities involved.

Изисквания и необходими умения

• Excellent French, Danish, Slovak, Norwegian or Icelandic
• Very good English
• Strong communication and customer service skills
• Problem-solving mindset and attention to detail
• Comfortable working with digital tools, apps and websites
• Patient, professional and customer-focused approach

Ние Ви предлагаме

• Additional health insurance
• Food vouchers
• Multisport card
• Standard daytime working hours
• Support both B2C and B2B customers
• A varied customer care role with no sales targets

Your schedule
Standard working time | Day shift
A structured daytime schedule with no sales pressure — just a strong focus on customer experience.

A good move for you if…
You enjoy helping people, solving problems and making things easier for customers. If you’re looking for a stable customer care role where your language skills really matter, this could be a great next step.

Let's talk
Send us your CV in English and include reference number GS_.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809

Информация за контакт

Телефон: 0884978869