Astrea Recruitment
20 - 50 employees
Junior Service Desk Agent with Swedish, Slovak, Norwegian or Icelandic and English
Sofia
full-time

Junior Service Desk Agent with Swedish, Slovak, Norwegian or Icelandic and English

Sofia full-time

About us

ADDITIONAL HEALTH INSURANCE | FOOD VOUCHERS | MULTISPORT CARD

Your mission
Be the friendly first point of contact for customers, providing reliable assistance and making their experience with the client's products and services as smooth as possible.

Responsibilities

• Provide customer support across different communication channels
• Answer questions about products and services
• Assist with basic, non-technical troubleshooting
• Maintain up-to-date product knowledge and follow service procedures
• Ensure a positive customer experience with every interaction

Requirements and necessary skills

• Excellent command of Swedish, Slovak, Norwegian or Icelandic
• Very good English
• Strong communication and customer service skills
• A helpful attitude and willingness to learn
• Ability to follow procedures and solve customer queries efficiently

We offer

• Additional health insurance
• Food vouchers
• Multisport card
• Standard working hours
• An opportunity to develop your customer service skills in an international environment

Your schedule
Standard working hours, with occasional weekend shifts according to a schedule.

A good move for you if…
You enjoy helping people, communicating in foreign languages and building your career in customer service. Previous experience can be an advantage, but a positive attitude and eagerness to learn go a long way.

Let's talk
Send us your CV in English and include reference number GS_.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809

Contact Information

Phone: 0884978869