Astrea Recruitment
20 - 50 employees
Senior Client Care Agent with Dutch, French or Spanish and English
Sofia
full-time

Senior Client Care Agent with Dutch, French or Spanish and English

Sofia full-time

About us

HEALTH & DENTAL INSURANCE | FOOD VOUCHERS | TRANSPORT ALLOWANCE | MULTISPORT CARD

Your mission
Make every customer interaction count! Join a customer-focused team where your language skills and experience will help deliver excellent service throughout the entire shopping journey.

Responsibilities

• Support customers via email, voice and chat
• Assist with pre- and post-purchase inquiries
• Resolve customer questions and find effective solutions
• Provide clear, professional and friendly assistance
• Help ensure a smooth customer experience at every stage

Requirements and necessary skills

• Excellent command of Dutch, French or Spanish
• Very good English
• Previous customer support experience
• Strong communication and problem-solving skills
• A customer-first mindset and a proactive approach

We offer

• Additional health insurance with dental coverage
• Food vouchers
• Transport allowance
• Co-financed sports card
• Monday–Friday schedule

Your schedule
Monday–Friday | Standard working hours

A good move for you if…
You have customer service experience, enjoy helping people and want to use your language skills in a role where quality customer care makes a difference.

Let's talk
Send us your CV in English and include reference number GS_.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809

Contact Information

Phone: 0884978869