Strength. Care. Growth
You will know we are the right place for you, if you are driven by:
- Opportunities to learn and build your career.
- Meaningful work in a stable and fast-paced company.
- Diversity of people, projects, and platforms.
- A supportive, fun, and inspiring place to work.
This job can be performed by all countries within our A1 footprint.
Role Overview:
As a Business Operations Coordinator, you will support reporting, service management, vendor administration, and process improvement activities, helping ensure smooth operations across the Billing Delivery Center.
Role Insights:
- Collect and consolidate performance indicators (KPIs), preparing accurate reports and management presentations.
- Coordinate service agreement updates, approvals, documentation, and compliance follow-ups.
- Support vendor and external workforce administration, including purchase orders, invoice checks, budget tracking, and forecasting.
- Support team leads with coordination, time tracking, and reporting, with additional project support where needed.
- Help simplify processes and automate recurring tasks using digital and AI tools.
What Makes You Unique:
- University degree in Business, Information Technology, Engineering, or a related field.
- Initial experience in business operations, reporting, finance, or project coordination is an advantage.
- Strong analytical and organizational skills, attention to detail, and confidence communicating with different stakeholders.
- Good Excel and PowerPoint skills; Power BI, automation, or AI-tool experience is a plus.
- A proactive mindset and curiosity to understand technical and business topics. Previous billing experience is not required.
- Work closely with Billing DC leadership and colleagues across multiple countries.
- Build practical experience in IT operations, reporting, and commercial coordination.
- Help shape smarter ways of working through process improvement, automation, and AI.
Job code: TCT040P210
Job classification:P2- 10, KV4, PT 3/1
