ProCredit Bank Bulgaria is part of the international ProCredit group, which is headquartered in Frankfurt, Germany. We are a flexible and innovative bank. We are pioneers in the modern and pragmatic banking solutions, personally tested by us, that have positive impact on our customers. We are constantly optimizing our processes, improving customer experience every day. We stand out with convenient and fast digital banking, clear and transparent conditions, and high quality of service. For us, the topic of environmental protection, social responsibility and people's education is not a trend, but a permanent attitude. We believe that people are the engine of change and the instigator of innovation.
ProCredit Bank is looking to hire an employee for the position Greece Product and Business Processes Expertfor ourBusiness Department in Sofia.
Workplace: Sofia, Bulgaria, Head Office of ProCredit Bank (26 Todor Alexandrov Blvd.)
Responsibilities:- Develop and manage SME products, services, and pricing solutions for the Greek market
- Design and optimize business processes in line with regulatory requirements and business needs
- Improve customer journeys and service standards to enhance client experience
- Monitor market trends and identify opportunities for product and process improvements
- Coordinate with Head Office and local stakeholders to ensure effective implementation of business initiatives
- Support business growth through market-driven solutions and continuous optimization of products, processes, and services
Requirements:- University degree in Economics, Finance, or Business Administration
- 3–5 years of banking experience, preferably with business clients / SME segment
- Knowledge of Greek will be considered as a strong advantage
- Knowledge of banking products and services
- Experience in market analysis and client acquisition initiatives
- Analytical skills
- Excellent communication and coordination skills
- Proactive, well-organized, and able to manage multiple priorities
- Excellent command of English; very good MS Office skills;
Our offer:- Working in a dynamic international environment
- Professional growth in a motivated team
- Flexible working time (from 7:30-09:00 a.m. to 16:30-18.00 p.m.)
- Training opportunities
- 2 days per week home office option
- Social benefits: 25 days annual paid leave, additional health insurance, Multisport card, transportation cost amount, additional amount for summer vacation and heating season, preferential conditions for products and services in the bank and preferential fees for education at Denis Diderot School
Only short-listed candidates (selected on submitted CV) will be invited to the upcoming stages of the selection process.
Your application will be treated with strict confidentiality and in compliance with the legal requirements for personal data protection.
