**All interviews will be conducted remotely (online or by
Pontica Solutions is an award-winning BPO company that offers great opportunities for young professionals in the field of customer success, people management, project management, marketing, and IT. We are looking for customer support specialists to work for our client – an industry-leading provider of high-quality turnkey solutions gaming platforms that can be fully tailored to fit all the customers’ needs.
Dealing directly with clients’ queries over chat system, e-mail,
Answering client’s requests
Promoting products and services to clients
Optimize customers’ satisfaction
Interacting with other departments as necessary to meet client’s needs
Maintaining professionalism at all instances