Telenor Bulgaria EAD
more than 300 служителя Apply See employer
Business Product Specialist
София
full-time

Business Product Specialist

София full-time

About us

There’s never been a better time to join the world of telecommunications. In Telenor Bulgaria you will grow. Innovate. Discover. And make amazing every day. Join us in bringing the future today.

Role Overview:

Business Product specialist is responsible for end to end & lifecycle management of the business portfolio of products and services for business segment.

Responsibilities

• Actively participates in product initiatives that are related to achievement of company goals.
• End to end ownership of products
• Actively participates in preparation and updates of the commercial products roadmap
• Leads a product management process and involves other team members to develop and delivery of new products or improving existing ones
• Employ design thinking and business analysis/modeling to uncover user needs and business objectives
• Monitors Product KPIs and proactively initiates marketing activities and/or product improvements to maximize customer experience and product performance
• Leads and coordinates design and set up of customer journeys and respective business processes so to deliver excellent E2E customer experience
• Participates in trainings for new product/services to Front line teams
• Participates in vendor selection processes
• Manages internal and external partners relationships for the respective commercial products portfolio
• Sets, measures and manages the performance of all product related KPIs, identifies underperforming areas and proposes actions for improvement

Requirements and necessary skills

• University degree in Marketing, Commerce, Economics or related
• Minimum 2 years of work experience within marketing, partnership or digital services area
• Proven ability to drive an innovative and differentiated product offering
• Ability to understand and communicate complex products and services in an easy for understanding manner
• Competence for development, preparation and presentation of executive level briefs
• Customer oriented approach
• Project management experience
• Analytical skills and strategic thinking
• Excellent negotiation skills
• Capacity to work independently to achieve goals and meet deadlines
• Fluent knowledge of English

We offer

• Positive workplace culture where you would receive all the support you need from your peers and managers in order to achieve your personal and team goals
• Annual bonus based on your personal performance
• Preferential prices for mobile devices and accessories
• Unlimited mobile services and mobile internet
• Flexible working hours
• Monthly food and gift vouchers
• Transportation allowance
• Additional health insurance

CHALLENGE YOURSELF! DISCOVER NEW OPPORTUNITIES!

Only short-listed candidates will be contacted.

All applications will be treated in strict confidentiality and in compliance with applicable law regarding personal data protections.
VCD