Second Level Billing Systems Support Specialist
À1 Áúëãàðèÿ ÅÀÄ Top employer
more than 300 employees
Second Level Billing Systems Support Specialist
Sofia
full-time

Second Level Billing Systems Support Specialist

Sofia full-time

Job Description

Strength. Care. Growth


You’ll know A1 Bulgaria is the right place for you if you are driven by:

  • Opportunities to learn and build your career.
  • Meaningful work in a stable and fast-paced company.
  • Diversity of people, projects, and platforms.
  • A supportive, fun, and inspiring place to work.

Your daily routine would include:

  • Administer, monitor and maintain the supported systems in operation within the required parameters (availability, performance).
  • Support testing and production environments, deploy builds and fixes, sanity testing and troubleshooting.
  • Prepare and execute tasks related to billing/rating/batch processing.
  • Monitor application servers and workload.
  • Handle incidents (analyze logs, errors handling, finding resolutions or workarounds within the specified SLAs/OLAs).
  • Work with ticketing system to resolve reported problems or submit such to responsible units in case of failures or tasks.
  • Prepare regular and ad-hoc reports.
  • SOX controls execution.
  • Develop tools/scripts to automate routine operational tasks.
  • Ability to take up on-call shifts.
  • Maintain system documentation.

We’ll know you can make it if you have:

  • A minimum of 1 year within the company.
  • At least 1 year of working experience in monitoring/reporting/supporting applications.
  • SQL Knowledge (Oracle) is a must.
  • Unix/Linux experience is a must.
  • University degree in the field of IT/Telecommunication or any other relevant.
  • Fluency in English – written and spoken.


Nice to have:

  • Any knowledge and/or experience with UC4 (Automic), Job Scheduling.
  • Advanced Scripting Knowledge e.g. Perl, Python, Shell, Kshell etc.
  • ITIL (Incident-, Problem-, Change-, Deployment-, Event-Management).
  • Knowledge of 2-tier or 3-tier applications - J2EE servers and applications experience.

Apply now!