Second Level Billing Systems Support Specialist
А1 България ЕАД Top работодател
над 300 служителя
Second Level Billing Systems Support Specialist
Sofia
длъжност на пълно работно време

Second Level Billing Systems Support Specialist

Sofia длъжност на пълно работно време

Описание на позицията

Strength. Care. Growth


You’ll know A1 Bulgaria is the right place for you if you are driven by:

  • Opportunities to learn and build your career.
  • Meaningful work in a stable and fast-paced company.
  • Diversity of people, projects, and platforms.
  • A supportive, fun, and inspiring place to work.

Your daily routine would include:

  • Administer, monitor and maintain the supported systems in operation within the required parameters (availability, performance).
  • Support testing and production environments, deploy builds and fixes, sanity testing and troubleshooting.
  • Prepare and execute tasks related to billing/rating/batch processing.
  • Monitor application servers and workload.
  • Handle incidents (analyze logs, errors handling, finding resolutions or workarounds within the specified SLAs/OLAs).
  • Work with ticketing system to resolve reported problems or submit such to responsible units in case of failures or tasks.
  • Prepare regular and ad-hoc reports.
  • SOX controls execution.
  • Develop tools/scripts to automate routine operational tasks.
  • Ability to take up on-call shifts.
  • Maintain system documentation.

We’ll know you can make it if you have:

  • A minimum of 1 year within the company.
  • At least 1 year of working experience in monitoring/reporting/supporting applications.
  • SQL Knowledge (Oracle) is a must.
  • Unix/Linux experience is a must.
  • University degree in the field of IT/Telecommunication or any other relevant.
  • Fluency in English – written and spoken.


Nice to have:

  • Any knowledge and/or experience with UC4 (Automic), Job Scheduling.
  • Advanced Scripting Knowledge e.g. Perl, Python, Shell, Kshell etc.
  • ITIL (Incident-, Problem-, Change-, Deployment-, Event-Management).
  • Knowledge of 2-tier or 3-tier applications - J2EE servers and applications experience.

Apply now!