Astrea Recruitment
20 - 50 служителя
Services Coordinator with Swedish, German, Dutch, Arabic or Turkish (Hybrid)
София, работа от вкъщи
длъжност на пълно работно време

Services Coordinator with Swedish, German, Dutch, Arabic or Turkish (Hybrid)

София, работа от вкъщи длъжност на пълно работно време

За нас

HYBRID MODEL | HEALTH INSURANCE | FOOD VOUCHERS | MULTISPORT

Your mission
Be the link between customers and a wide range of products and services — from travel bookings and flights to digital and technical solutions.
You’ll combine excellent communication with a commercial mindset, helping customers find the right solution while identifying opportunities to enhance their experience.

Отговорности

• Handle inbound and outbound calls, emails and chats
• Support customers with travel-related requests
• Recommend relevant products and additional services
• Provide professional and empathetic customer support
• Moderate digital content and follow defined guidelines
• Maintain strong knowledge of products and services
• Advise clients on best practices and product optimization
• Support the implementation of various technical solutions
• Document customer interactions accurately

Изисквания и необходими умения

• Excellent Swedish, German, Dutch, Arabic or Turkish
• Very good English
• Strong communication and relationship-building skills
• Customer-focused and commercially minded approach
• Interest in technology and digital solutions
• Sales experience is a plus
• Experience in Sales Operations or Data Services is an advantage

Ние Ви предлагаме

• Hybrid working model with a dynamic international team
• Additional health insurance
• Food vouchers
• Multisport card
• Work across customer care, travel, content moderation and digital solutions
• Exposure to sales, product consulting and client relationship management
• Opportunity to develop your commercial and technical skills

Информация за контакт

Телефон: 0884978869