HYBRID WORK MODEL | MONDAYFRIDAY SCHEDULE | STRUCTURED TRAINING | EDUCATION TECHNOLOGY
Your mission
Bring your communication skills and customer-first attitude to a team supporting modern learning solutions. Help users find answers, resolve issues, and enjoy a smooth experience across every interaction.
Support customers via inbound and outbound calls, email, and chat.
Handle inquiries with empathy, professionalism, and a solution-focused approach.
Build knowledge of the clients products and services to provide accurate guidance.
Document customer interactions and maintain clear, accurate records.
Contribute to customer satisfaction and overall team performance.
Very good command of Swedish and English.
Strong communication and customer service skills.
A professional, empathetic approach to customer inquiries.
Attention to detail and confidence using different communication channels.
Motivation to learn and develop in a technology-driven environment.
Enjoy work-life balance with a MondayFriday schedule and no weekend shifts.
Choose a hybrid routine with 3 days in the office and 2 days working from home.
Start with confidence through 3 weeks of training followed by 1 week of hands-on nesting.
Make a difference by supporting innovative learning platforms and helping users get the most out of educational solutions.
Your schedule & work model
MondayFriday | 08:0017:00
Hybrid: 3 days in the office and 2 days working from home.
Training: 3 weeks of training + 1 week of nesting.
Lets talk
Send us your CV in English and include reference number GS_.
All applications will be treated with strict confidentiality.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809
Phone: 0884978869
