София над 300 служителя


We are Sitel Group:
We are a global leader in customer experience (CX) management committed to delivering frictionless solutions for our 400+ clients and their customers through our group of services: business process outsourcing (BPO), digital CX, training and talent management and CX consulting and analytics.
With over 30 years of industry-leading experience, Sitel Group’s 75,000 associate’s service over 400 clients – Fortune Global 500 companies as well as local businesses – through its network of more than 150 offices in 24 countries.

Our Vision:  We are committed to empower people and enhance brands to transform customer care moments into more rewarding, richer and happier experiences.

Our People: As we said, the employee experience is the customer experience, so we foster an environment where people are encouraged to be creative thinkers, take calculated risks and seek unique solutions.

Our Values:
-Be bold. Be smart. Be you.
-Work together. Empower each other.
-Trust is the key to success.
-Wow everyone.

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